Anchor Apps Support
Contact Support
Need help with any of our apps?
Email Support: lizacambridge@proton.me
Response Time: Within 24-48 hours
Developer: Liza Cambridge LLC
When contacting support, please include:
- Which app you're using (name and version)
- Device type (iPhone, Android, etc.)
- Brief description of the issue
- Screenshots if applicable
Our Applications
Anchor: Calm
Purpose: Instant breathing relief for anxiety, panic attacks, and overwhelming moments.
How to use: Tap the CALM button to start breathing exercises with calming visuals, ambient sounds, and optional voice guidance.
- Cycle through 5 ambient tracks by tapping "Track 1" button with arrow
- Toggle voice guidance with the microphone icon
- Show/hide calming text with the eye icon
- Control music volume by tapping/long-pressing the speaker icon
- Tap the button again to stop and return to calm
Routine Tiles
Purpose: Visual daily task management to reduce mental noise around daily basics.
How to use: Create custom tiles for daily tasks. Tap tiles to mark them complete and watch them fade away.
- Add new tiles by tapping the + button
- Customize tile icons and colors for different task types
- Tap completed tiles to make them fade
- Reset all tiles at the end of each day
- Perfect for morning/evening routines
Energy Tracker
Purpose: Track your personal stamina and energy patterns like a "battery."
How to use: Adjust sliders throughout the day to track mental, social, and physical energy levels.
- Use separate sliders for Mental, Social, and Physical energy
- Update your levels multiple times per day
- View daily and weekly graphs to spot patterns
- Add optional notes about what drained or restored energy
- Learn your energy patterns to plan better days
Sensory Compass
Purpose: Help understand and navigate your comfort zones in different environments.
How to use: Rate noise, light, crowds, and temperature levels to build a map of comfortable spaces.
- Rate environments on 1-10 scales for Noise, Light, Crowds, Temperature
- Location data is automatically fuzzed for privacy
- View history as list or color-coded map
- Get alerts about challenging environments
- Find your safe and comfortable spaces
Frequently Asked Questions
Anchor: Calm
Q: The ambient music isn't playing
A: Check your device volume and ensure the speaker icon isn't muted. Try cycling through different tracks by tapping "Track 1" to find one that works.
Q: Can I use this without the voice guidance?
A: Yes! Tap the microphone icon to mute the voice while keeping the ambient music and calming text.
Q: How do I adjust the music volume?
A: Tap the speaker icon to mute/unmute, or long-press it to cycle through different volume levels.
Routine Tiles
Q: How do I add new tiles?
A: Tap the + button and choose from preset icons or create custom ones for your specific routine needs.
Q: Can I change tile colors?
A: Yes! Customize each tile with different colors to organize by routine type (morning, evening, work, self-care).
Q: When should I reset my tiles?
A: Most people reset daily, but you can adjust based on your routine - some prefer weekly resets for bigger tasks.
Energy Tracker
Q: How often should I update my energy levels?
A: Start with 2-3 times per day (morning, afternoon, evening) and adjust based on what feels manageable.
Q: What's the difference between Mental, Social, and Physical energy?
A: Mental = focus and cognitive tasks, Social = interacting with people, Physical = body energy and movement. Track what matters most to you.
Sensory Compass
Q: Is my location data private?
A: Yes, all location data is automatically fuzzed for privacy and stored only on your device.
Q: How do I use the environment alerts?
A: The app learns your comfort patterns and can warn you about potentially overwhelming spaces based on your past ratings.
General Questions
Q: Do I need to create an account?
A: No! All apps work without accounts, sign-ups, or personal information. Your data stays private on your device.
Q: Do the apps work offline?
A: Yes! Once downloaded, all core features work without internet. You only need internet for ads and initial download.
Q: Can I remove ads?
A: Ads help us keep the apps free for everyone. They're placed at the bottom and designed to be minimally disruptive.
Q: Is my data safe?
A: All your personal data (tasks, energy levels, preferences) is stored locally on your device. We don't collect or store personal information on our servers.
Q: Can I sync between devices?
A: Currently, data stays on each device to maintain maximum privacy. We may add optional cloud sync in future updates.
Technical Support
Common Issues & Solutions
App won't load or crashes:
- Restart the app completely
- Check for app updates in your device's app store
- Restart your device
- Ensure you have adequate storage space
Audio/sound issues:
- Check device volume settings
- Look for mute buttons within the app
- Check if silent mode is enabled on your device
- Try cycling through different audio tracks
Data not saving:
- Ensure the app has sufficient permissions
- Check available storage space on your device
- Complete actions fully before closing the app
- Avoid force-closing the app during data entry
Tiles not responding (Routine Tiles):
- Try tapping slightly harder or holding briefly
- Restart the app if tiles become unresponsive
- Check if device touch sensitivity needs adjustment
Breathing animation issues (Anchor: Calm):
- Close other apps to free up device memory
- Reduce device brightness if animations are choppy
- Restart the app to reset animation state
Tips for Best Results
For Neurodivergent Users
- Start small: Begin with just 1-2 apps rather than trying all at once
- Customize sensory settings: Adjust volume, brightness, and visual effects to your comfort level
- Create consistent routines: Use apps at the same times daily for better habit formation
- Use visual cues: The apps are designed with clear visual feedback for task completion
- Track patterns: Energy and sensory tracking can reveal helpful patterns about your daily rhythms
General Usage Tips
- Use Anchor: Calm proactively: Practice breathing exercises when calm, not just during overwhelming moments
- Keep Routine Tiles simple: Start with 3-5 essential daily tasks rather than overwhelming yourself
- Be consistent with Energy Tracker: Regular updates provide better pattern insights
- Rate environments honestly: Sensory Compass works best with accurate, personal ratings
About Anchor Apps
Liza Cambridge LLC develops the Anchor Apps suite specifically as simple, accessible tools for managing daily challenges, particularly for neurodivergent individuals.
Our Approach
We create focused, single-purpose apps that do one thing well rather than complex multi-feature platforms. Each app is designed to reduce cognitive load while providing practical support.
Privacy & Accessibility
All apps prioritize user privacy with local data storage and no account requirements. Visual design emphasizes clarity and reduces sensory overwhelm.
Asset Attribution
Our apps include audio and visual content from:
- Pixabay: Free ambient audio and visual elements
- Envato Elements: Licensed professional audio content
Feature Requests & Feedback
We build based on real user needs and feedback. If you have suggestions for improvements or new features:
- Email us: lizacambridge@proton.me with "Feature Request" in the subject
- Be specific: Describe exactly what you'd like to see and why it would help
- Include context: Tell us about your use case and any accessibility needs
- App store reviews: Leave reviews and ratings in the app stores
While we can't implement every request, we read every message and prioritize features that help the most users.